1、Purchase process
Please login to your account first. If you are not yet a member, please register first. Once you have logged in, you will be able to select the items you wish to order from the different shops and place them in the shopping cart.
Shopping Cart. Once you have completed your order, you can click on "Shopping Cart" in the upper right corner of the webcam to view your order details, delivery address, confirm or change the delivery time, and choose the payment method (credit card or Mall Dolar).
and select the payment method (credit card or Mall Dolar). After completing the above procedures, please click "Confirm Payment". You will be taken to
Choose the payment method, follow the prompts to pay, and arrange for delivery of the goods after completing the payment.
2、What should I do if I find something wrong with the goods when I sign for them?
If you find the goods are damaged when you sign for the goods, please record the condition of the goods with pictures first, and then contact us at Customer Service > Live Chat or Contact Us form.
or contact us through our Contact Us form. If the goods are confirmed to be damaged, you may exchange the goods for new ones or arrange Mall Dollar cash rebate.
If the item is damaged, you can exchange it for a brand new one or arrange a cash rebate for your next purchase.
When returning/exchanging goods, please keep and return all the packaging, including the original box, packaging box, original labels, hang tags, certificates, manufacturer's warranty, manuals, gifts and all accessories, etc., and ensure that all packaging is in good condition and undamaged.
All packaging should be returned in good condition. The labels or tags on the goods must be intact and cannot be returned or exchanged if they are damaged or bent.
Any damaged or bent tags or labels on the item cannot be returned or exchanged.
3、Payment methods supported by the website:
Wechat pay (Overseas, CN), Alipay+ (Macau, CN), UnionPay International (SecurePay, CloudFlash), BOC Mobile Banking, ICBC ePayment, Ease2Pay Macau Wallet, VISA & MASTER.